Privacy Policy

This Policy was last modified on 19 August 2009.

To buy or hire product(s) from Pedal Express, we require: Name, Address, Phone number, Email in addition to Credit/Debit card details.

Once payment has been taken we securely destroy all personal bank details/

Our Use and Disclosure of Information

We collect and store your personal information electronically on our local server and in hard copy in a secure location. Your information is never sold or distributed to third parties and is used only by Pedal Express to aid customer service and collect payments. You agree that we may use your personal information to:

  • provide the services and customer support you request;
  • resolve disputes, collect fees, and troubleshoot problems;

Contact details are stored for up to 4-months.

Credit & Debit card details are not stored. We use an authorization system for collecting your deposit should anything happen to the trailer whilst in your care.

Contacting Pedal Express

You can contact Pedal Express by Phone: 01158447745; email: office@pedalexpress.co.uk; in writing: Pedal Express, 38-58 Queens Road, Nottingham;NG2 3AS.

Website Traffic Information

Because of the way that World Wide Web communication standards work, when you arrive at or leave the PayPal website, we automatically receive the web address of the site that you came from or are going to. We also collect information on which pages of our website you visit while you are on the PayPal site, IP addresses, the type of browser you use and the times you access our website. We use this information to try to understand our customers' preferences better and to manage the load on our servers, so as to improve our service and your experience with PayPal.